Privacy Policy

1. Introduction

Veridian ("we", "us", "our") operates from 77 Wireless Road, Lumphini, Pathum Wan, Bangkok 10330, Thailand. This Privacy Policy describes how we collect, use, and protect personal information provided to us through this website and through our professional engagement process.

We are committed to handling personal data with care and transparency. If you have questions about this policy, contact us at [email protected].

2. Data We Collect

We may collect the following personal information:

• Full name and professional title
• Email address
• Phone number (where provided)
• Company name and role
• Message content submitted via our contact form
• Technical data: IP address, browser type, pages visited (via analytics cookies, where consented)

We collect this information when you submit our contact form, enquire about our services, or enter an engagement with us.

3. How We Use Your Data

• To respond to your enquiries and discuss whether our services are a fit
• To manage and deliver advisory engagements
• To send engagement-related communications (session summaries, invoices, follow-up notes)
• To understand how visitors use our website (analytics — only where consent is given)
• To comply with applicable legal obligations

We do not use your data for marketing communications without your explicit consent. We do not sell or share personal data with third parties for their own commercial purposes.

4. Legal Basis for Processing

We process personal data on the following bases under the Thailand Personal Data Protection Act B.E. 2562 (PDPA):

• Consent — for analytics cookies and optional communications
• Contractual necessity — to deliver advisory services you have engaged us for
• Legitimate interests — to respond to enquiries and manage our business operations
• Legal obligation — where required by Thai law

5. Data Retention

We retain personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry data is retained for up to 12 months. Engagement data is retained for up to 5 years from the close of an engagement, for accounting and record-keeping purposes.

6. Data Protection Measures

We use reasonable technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration, or loss. Data is stored on secure servers and access is restricted to those who need it to perform their role. We do not store sensitive financial data on this website.

7. Cookies

We use cookies to support basic site functionality and, where consent is given, to understand how visitors use our site. For full details, see our Cookie Policy. You can manage cookie preferences at any time from that page.

8. Third-Party Services

We may use third-party services including Google Analytics (analytics, where consented) and email hosting services. These services operate under their own privacy policies. We do not share personal data with advertising networks or data brokers.

9. External Links

This website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

10. Children's Privacy

Our services are directed at businesses and their representatives. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently collected such data, contact us and we will remove it promptly.

11. Your Rights

Under the Thailand PDPA, you have the right to:

• Access personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data (subject to legal retention requirements)
• Object to or restrict processing
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with the Personal Data Protection Committee of Thailand

To exercise any of these rights, contact us at [email protected].

12. Policy Updates

We may update this policy from time to time. The "Last Updated" date at the top of this page will reflect the most recent revision. Continued use of this website after a revision constitutes acceptance of the updated policy.